Sales (866) 535-8628
Our Service Department
 
It's simple.  We know Volkswagens.  Our Service Department has the skilled staff and state-of-the-art equipment to keep your vehicle rolling like new - whether your vehicle is right off the showroom or a well-driven classic with some miles on it. Our Service Facility features Award winning Volkswagen Certified Technicians and Service Staff.
 
We have the most current diagnostic and repair equipment available. We recently won the highly acclaimed "Fix It Right" award.  Rick Pelc, the Service Director of Rome Volkswagen accepted the award on behalf of his entire Service Department.  He said "It shows our staff genuinely cares about our customers concerns."  He went on to say, "We can only grow as a dealership by keeping our customers happy.  We are striving for 100%!"  Our staff checks the Volkswagen data base every time you come in to ensure your vehicle has all the latest updates and there are no pending Service Actions or Recalls. Your vehicle is an investment, and we want to make sure it is kept safe, and in top running order to prevent breakdowns at inconvenient times.  We listen intently to your concerns and translate them to our Technicians so that you will have as little of an interruption in your life as possible.
 
Whether you need an overhaul, an oil change or just scheduled maintenance, you can depend on us to do it correctly and often times, more inexpensively than you can have it done at a "quick service" location.  For even more convenience, you can schedule your service appointment on line.  Tell us when you want to bring your vehicle in and what you would like to have done, and we will verify your appointment quickly.  It's that easy.  As an added bonus, we can work on most any make or model vehicle.  So, if the "other" vehicle in your driveway is a Chrysler Town & Country, a Chevy Impala or a Ford Taurus, we can service it with the same level of care and expertise as we do your Volkswagen.  You will like the way we do business!  Please give us a call at (866) 535-8628, or send us a e-mail. We look forward to seeing you.


When you need service, just make an appointment with our handy online scheduler.

Or visit
DriverGear and check out our full line of Real Volkswagen Accessories and DriverGear merchandise.

Manufacturer-recommended parts are an important part of maintaining your Volkswagen's optimum performance.  We offer the same high-quality parts your vehicle was built with, and we keep a large inventory of these certified parts in stock.  If you'd like to order a part, you can simply fill out our online parts form.


Service Hours
Mon-Wed-Fri:    8:00am-5:00pm
Tue-Thur:    8:00am-7:00pm
Saturday:  Closed
Sunday:    Closed
 

Volkswagen of Rome – Utica, Syracuse and Oneonta – Home Page

Volkswagen of Rome
5865 Rome Taberg Rd
Rome, NY 13440
Site Map
Toll Free: (866) 535-8628
Email: Contact Us