At Volkswagen of Rome, we offer top-of-the-line automotive service to our customers. Our state-of-the-art facility features the most current diagnostic and repair equipment available, and our factory-trained technicians will deliver the most efficient and quality vehicle care.

 

Congratulations to our Service Department! They finished 2010 as the #1 Volkswagen Dealership in the Eastern Region, Group 4 for scores in Fixing the Car Right the First Time, and Total Customer Satisfaction. They also ranked #4 in the COUNTRY in the same categories. This is a huge achievement and is a testament to the caring and dedication of the entire service department. Rick Pelc, the Service Manager of Rome Volkswagen said, "It shows our staff genuinely cares about our customers concerns". He went on to say, "We can only grow as a dealership by keeping our customers happy". Our staff checks the Volkswagen database each and every time you bring your vehicle in to ensure you are not in need of any safety recalls or updates. They also perform a free 29 point safety inspection, checking items such as, but not limited to tires, lights, engine and transmission fluid leaks, horn, wiper blades, steering and suspension. Your vehicle is an investment, and we want to make sure it is kept safe, and in top running order to prevent breakdowns at inconvenient times. We listen intently to your concerns and relay the information to our technicians so that you will have as little an interruption in your life as possible.

 

Whether you need an overhaul, an oil change or just scheduled maintenance, you can depend on us to do it correctly and often times, more inexpensively than you can have it done at a "quick service" location.  For even more convenience, you can schedule your service appointment on line.  Tell us when you want to bring your vehicle in and what you would like to have done, and we will verify your appointment quickly.  It's that easy.  As an added bonus, we can work on most any make or model vehicle.  So, if the "other" vehicle in your driveway is a Chrysler Town & Country, a Chevy Impala or a Ford Taurus, we can service it with the same level of care and expertise as we do your Volkswagen.  You will like the way we do business!  Please give us a call at (866) 535-8628, or send us a e-mail. We look forward to seeing you.