"Regarding Volkswagen of Rome, Inc.- Who would imagine that taking your car in for service would be such a pleasant experience. I actually look forward to it. Everyone is extraordinary, kind and attentive"
- Richard L, owner of a 2012 Passat
"It is a long drive for me to get to Rome VW and there are probably VW dealerships a bit closer for me. However, I am so impressed with how I am treated here. This makes me an even bigger VW fan (and since this one is my personal 4th and the family 6th) that is hard to do. When the time comes to get a new vehicle, I will start my search at Rome VW. Thank you."
- Lisa O, owner of a 2011 Jetta
"My car started to vibrate intensely, so I pulled over and called VW Rome Service to see if I could drive it to the dealership without hurting my car or myself. They were wonderful. After discussing what I was seeing indicator light wise, they said I would be okay. After I arrived at Service, it was less than 15 minutes before my car was in and diagnosed. In less than 2 hours I was on my way, repairs done. The car is running like a dream. I cannot think of anyway this service could have been ANY better."
- Lee R, owner of a 2010 Passat
"100% satisfied and will continue to buy my vehicles from this dealership." -
- Richard K, owner of a 2013 Touareg
"Rome VW staff are extremely friendly & helpful. It is like working with friends. Thank you!" -
- Carol L, owner of a 2013 Passat
"Even my daughter-in-law was impressed and she is hard to impress! Everyone is great when I stop in. I got an appointment the day I called, which was great as I am taking a trip and wanted it checked before leaving. Someone is there the moment you enter the door to greet you."
- Helen H, owner of a 2012 Beetle
"I can't say enough about the entire dealership from sales to service. Excellent staff who go over and above to service the customer. This team is a steller example of how a dealership should be run. Others, including other VW dealers could take lessons from this team. Rick in service and Tim in sales, shining stars!!! Any dealership is lucky to have them in its employ! Keep up the great work!"
- Gail B, owner of a 2010 Jetta
"VW of Rome has a great staff. They are always willing to schedule me when convenient. They explain what's going on with my car, what it will take to fix it, etc. They are very thorough. If it was any other way, our family would not have 4 VWs from Volkswagen of Rome. On a scale from 1-10, VW of Rome is definitely off the chart. I would recommend buying from them in an instant, and have to two of my friends as well. I believe that they have balanced the convenience and customer service of a small town dealership combined with the expertise and excellence of a large, big time dealership."
- Peter A, Owner of a 2007 Passat
"Excellent service as always. I ALWAYS recommend VW of Rome when people ask about cars or service."
- Molly C, Owner of a 2008 Jetta
"Great dealership. I bought my VW Passat there and have taken all my service there, despite it being an hour's drive for me with other VW dealerships being closer. A+ treatment."
- David D, Owner of a 2008 Passat
"They always have a smile to greet you. They listen to the issue i have and try to do something about it. They do not keep me waiting and ask if i need a ride or not. The dealership is clean neat and welcoming. They even have coffee sometimes. So far it is the service department that keeps me and my husband coming back to this dealership a great service department makes the sale for us. "
- Patty S, Owner of a 2004 Touareg
"I especially appreciated the shuttle provided to do some local shopping while I had to wait. Very helpful and thoughtful!"
- Sheila B, Owner of a 2008 Tiguan
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